Point-and-Click Chatbot Builder
Provides a user-friendly interface with guided assistants and prebuilt conversation templates for nontechnical users to build chatbots.
APIs and SDKs for Customization
Offers APIs and SDKs to build advanced bots, integrate third-party applications, create custom messaging interfaces, and add new channels.
Conversation Orchestrator
Routes conversations seamlessly between bots, human agents, backend systems, and large language models across multiple channels.
KnowledgeAI
Ingests brand content to provide context-aware responses to both AI agents and human agents.
Generative AI Support
Converts content like webpages and PDFs into interactive chatbot experiences using generative AI technology.
Enterprise-Grade Security
Complies with GDPR, HIPAA, and PCI DSS standards, supporting secure handling of over a billion conversations monthly.